2021 app Terms & Conditions — Platform Usage Rules

By using the 2021 app website or platform, you are automatically deemed to have agreed to these terms and conditions. These terms and conditions are drafted in accordance with applicable laws and regulations in Bangladesh, and we reserve the right to amend them at any time. If changes are made, we will post a notice on the platform and attempt to notify you through your registered contact method. Continued use of the platform after any changes to the terms and conditions will be considered your acceptance of the new terms. If you do not agree with any of the terms, please stop using the platform and contact our support team to close your account.

These terms and conditions apply only to individuals aged 18 or older. Minors are not permitted to use this platform, and any such use is strictly prohibited. You must accurately state your age when registering an account and may be required to provide valid identification documents for verification purposes.

Each user may only open one account. Creating multiple accounts under the same person's name is strictly prohibited, and if detected, all associated accounts will be terminated. All information provided during account registration must be accurate, complete, and up to date. Opening an account with false information is a direct violation of the terms and conditions and may result in permanent account closure. It is your responsibility to keep your account password and login credentials completely confidential, and this information must not be shared with any third party.

Use a strong password to keep your account secure and change it regularly. If you notice any unauthorized activity on your account, notify our support team immediately. Transferring, selling, or allowing others to use your account is strictly prohibited. We reserve the right to temporarily or permanently suspend an account in the event of any suspicious activity.

All financial transactions on 2021 app are conducted in Bangladeshi Taka (BDT). Only payment methods registered in your own name may be used for deposits and withdrawals. Using third-party accounts or payment methods is strictly prohibited, and any such transactions will be cancelled if detected. Withdrawal requests generally take up to 24 hours to process, and in some cases withdrawals may be held until identity verification is completed. Minimum and maximum deposit and withdrawal limits will be displayed on the platform and are subject to change.

Using the platform for money laundering or any other illegal financial activity is strictly prohibited. We are legally obligated to report suspicious transactions to the relevant authorities. Records of all transactions are stored in our system and can be verified when necessary.

Using any technical methods, bots, scripts, or automation to disrupt the normal operation of the platform is strictly prohibited. Any attempt to cheat, hack, or gain an unfair advantage in the gaming system will result in immediate account closure and the associated balance may be forfeited. Harassing, intimidating, or behaving abusively toward other users is strictly prohibited. No content, design, or software from the platform may be copied, distributed, or modified without permission. We reserve the right to take legal action against anyone who violates these prohibitions.

Abusing any promotional offer or bonus, exploiting multiple accounts for gain, or attempting to take advantage of system vulnerabilities is a serious violation of the terms and conditions. If such activity is detected, all associated transactions will be cancelled and the account will be permanently closed.

2021 app places the highest importance on responsible gaming, and we believe entertainment should always be controlled and enjoyable. Users on our platform can set their own deposit limits, session times, and bet amounts. If you feel that gaming is having a negative impact on your daily life, please contact our support team immediately. We offer a self-exclusion feature that allows you to take a break from the platform for a set period or permanently. For more details on responsible gaming, visit our Responsible Gaming Visit the page.

Gaming should never be considered a source of income and should be played for entertainment purposes only. Avoid betting beyond your means and always keep your financial limits in mind. We recommend that problem gamblers reach out to professional support organizations.

The 2021 app platform is provided on an "as is" basis, and we are not liable for any damages caused by technical errors, server outages, or internet connectivity issues. However, we always make every effort to ensure the reliability and stability of the platform. If a technical error affects the outcome of a game, we will investigate and take appropriate action. We are not responsible for any damages arising from third-party services or links. Our maximum liability will in no circumstances exceed the current balance in your account.

If you have a dispute or complaint, please contact our support team first and we will try to resolve it within 72 hours. If the matter cannot be resolved through support, it will be settled in accordance with applicable laws in Bangladesh. Our FAQ Solutions to common issues can be found on the page.

For details on how your personal information is collected, stored, and used, please refer to our Privacy Policy— as stated therein, which forms an integral part of these terms and conditions. We use industry-standard SSL encryption and security technology to keep your information safe. Your data is never sold to third parties and is used solely for the purposes necessary to operate the platform. Information may be disclosed to the relevant authorities where legally required. You may request to view, correct, or delete your information at any time.